The file has an unsupported compression type adobe premiere

Also, I would have replied to this sooner but I didn't get a notification from Adobe at all that someone had replied. Could you share your files so that we can test at our end?

You can Dropbox or Goole Drive and send us the download link. Hello I am having the same issue. Can I share my video with you? Do you have an email I can send it to? I'm also having this issue. Running Rush v. MP4 files. Didn't have this issue before the most recent update. Adobe Support Community.

Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Make a note of this location. Select Clean to clean the media cache database folder.

If you still see an issue, change the file directory where the AVCHD files reside and check if the issue gets resolved. For example, if the folder structure is:. Check if you are using a trial version of Adobe Premiere Pro. Brian Cutter. In Response To Brian Cutter. That's VFR Note how it has a minimum and maximum? Then import into Premiere. Ahhh I didn't notice that! Thank you. In Response To mgrenadier. You mean, it's even worse in the Mac version than Windows? I didn't think the mac version had a batch mode until I was corrected here.

I'm working on both Mac and windows machines now as my macs are almost outdated and a new windows machine is much cheaper. So was pleasantly surprised when I installed handbrake on it. Update: All four vids that I washed through Handbrake loaded into Premiere no problem. Thank you! This is the mp4 data in MediaInfo: Thanks! In Response To chicindy Have you tried running it through Handbrake as noted above?

Post Reply. Preview Exit Preview. You must be signed in to add attachments. Troubleshooting PC hardware. Troubleshooting Mac Hardware. Troubleshooting Premiere Pro Software. Premiere Pro Troubleshooting Documents. Video Hardware Forum. Frequently Asked Questions. How to reset preferences in Premiere Pro? How to clean media cache in Premiere Pro? I have uninstalled everything Adobe and reinstalled cloud and Rush with current update, but still does not work.

Please help. Open your GoPro video in the free download MediaInfo. In MediaInfo, set View to Text and then copy the text from this report and paste it to this forum.

Once we know the complete specs of this video we'll be better able to advise you. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for.