Cycle incident life microsoft product support years




















Add-ons are supported along with the product they work with. However, support may be terminated by providing a minimum of 12 months' notice.

Tools are supported along with the product they work with. Extended Hotfix Support is not necessary to obtain technical support for a product in the Extended Support phase. Microsoft understands that local laws, market conditions, and support requirements differ around the world and differ by industry sector. Microsoft encourages all customers to remain current to ensure they stay supported and can take advantage of innovations found in the latest products.

Staying current also minimizes security risks, compliance risks, and frequently lowers the total cost of ownership. Once a product transitions out of Extended Support, no further support will be provided unless an Extended Security Update ESU program is available for that product. Go here to learn more about ESUs.

If ESUs are not offered, customers will not have access to:. Microsoft is committed to providing products with improved security. Our long-term goal is to remove security vulnerabilities from all our products before they are released.

Although we strive to remove vulnerabilities during development, software vulnerabilities remain a fact today and we must be prepared to respond when they are discovered. Microsoft advises customers to install the latest product releases and updates, security updates, and service packs to remain as secure as possible.

Microsoft may be unable to provide security updates for older products, leaving them at risk in the face of more demanding security requirements. For more information about the support and servicing timeline for a specific product, search the Lifecycle Product Database. An update should only be installed on the service pack for which it was designed. Microsoft creates security updates for supported service packs whenever commercially reasonable and available to all customers.

You can request an update that is not security-related for service packs that are supported per the Fixed Lifecycle Policy. If a security update is created, it will be made available to all customers through the standard security release process, for the duration of that product's lifecycle. The monthly security release occurs on the second Tuesday of the month.

Microsoft Lifecycle Policy permits the creation and broad distribution of certain non-security updates during the Extended Support phase. For example, it may be necessary to provide a non-security update that enables continued connectivity and servicing through the Automatic Update or Windows Server Update Service.

If Microsoft releases a security update on the same day a product is scheduled to end its lifecycle, the security update will be provided to customers. Announcements Office and Skype for Business end of support on April 11, Windows 10, version end of servicing all editions. Windows Server, version end of servicing Datacenter, Standard. Microsoft Store for Business and Education retiring in early Internet Explorer 11 desktop application ending support for certain operating systems.

Product End of Support. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Feedback will be sent to Microsoft: By pressing the submit button, your feedback will be used to improve Microsoft products and services. Privacy policy. Please go here to search for your product's lifecycle. It provides:. See the Lifecycle product search for specific end of support dates and details.

To be eligible for support, customers may be required to deploy the latest Service Pack or update. Microsoft is committed to providing products with improved security.

Although we strive to remove vulnerabilities during development, software vulnerabilities remain a fact today and we must be prepared to respond when they are discovered. Microsoft advises customers to install the latest product releases, security updates, and service packs to remain as secure as possible.

For the latest information on security updates, see the Security Update Guide. Older products may not meet today's more demanding security requirements. Microsoft may be unable to provide security updates for older products.

The Fixed Lifecycle Policy does not apply to all products. To see the specific support and servicing start and end dates by applicable product, go to the lifecycle product search. Microsoft online Knowledge Base articles, FAQs, troubleshooting tools, and other resources, are provided to help customers resolve common issues.

Extended Security Update program required. Mainstream Support is the first phase of the product lifecycle. Incident support benefits included with license, licensing programs such as Software Assurance or Visual Studio subscriptions or other no-charge support programs are only available during the Mainstream Support phase. Enrollment in a maintenance program may be required to receive these benefits for certain products.



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